How many sales do you make per day normally? And how will we count the new
sales I bring?"
raw
How many sales do you make per day normally? And how will we count the new
sales I bring?"
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Fri 16 Oct
E
Ecomnuel601reply
↩ Hello, Thank you for reaching out to us, it is lovely to hear from you. It looks like
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Thu 15 Oct
A
Adelekehadams222reply
↩ Thank you for reaching out, and what a lovely question to start with! Yes, we are happy
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Wed 14 Oct
T
Teamzealouss0reply
↩ Hello, Thank you so much for the kind words about our catalogue, that really means a lo
Montelafootwear, Je productcatalogus ziet er geweldig uit, en ik heb een
interessant idee voor het Ember-seizoen voor je winkel.
Wat is je WhatsApp-nummer?
raw
Montelafootwear, Je productcatalogus ziet er geweldig uit, en ik heb een
interessant idee voor het Ember-seizoen voor je winkel.
Wat is je WhatsApp-nummer?
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Tue 13 Oct
P
Prime053Kreply
↩ Hello, Yes, this is Montela Footwear. Thank you for reaching out and for checking in wi
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Sun 11 Oct
E
Emjayconsultt83escalate
↩ Hi Mr Emjay, Thank you for reaching out and for thinking of Montela Footwear. We do no
Hi,
I'm Mr Emjay, What % commission will you offer me, if I help
Montelafootwear generate 50+ additional orders this month??
raw
Hi,
I'm Mr Emjay, What % commission will you offer me, if I help
Montelafootwear generate 50+ additional orders this month??
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Thu 8 Oct
D
Dessywill22reply
↩ Thank you for reaching out! Yes, we do deliver to Glasgow. We ship across the whole of
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Wed 7 Oct
E
Ecomprime30Kreply
↩ Thank you so much for reaching out, and for thinking of Montela Footwear this way. We r
If I could bring Montelafootwear 50 orders weekly, will you give 3%
commission?
raw
If I could bring Montelafootwear 50 orders weekly, will you give 3%
commission?
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Mon 5 Oct
K
Kamalkoly Uk1reply
↩ Thank you for reaching out. At the moment our dispatch and delivery times are running a
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Fri 2 Oct
S
Sagetech69reply
↩ Hello, Thank you for reaching out, and yes, Montela Footwear is very much active and he
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Mon 28 Sep
Y
Yinkabright222escalate
↩ Thank you for your message. This email has come through to our Customer Care Team here
Is this email handled by the store owner or customer support?
raw
Is this email handled by the store owner or customer support?
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Fri 25 Sep
S
Shigabalawrence0reply
↩ Thank you for reaching out. We do not use WhatsApp for customer support, so I am not ab
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E
Ecomgrowthlab8reply
↩ Hello, Of course, please do go ahead and share what you spotted. We really appreciate c
Hello Montelafootwear
Mind if I mention something I spotted while checking out your website?
raw
Hello Montelafootwear
Mind if I mention something I spotted while checking out your website?
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Wed 23 Sep
O
Olorunfemidavid49escalate
Product enquiry — auto-created by _backfill_orphaned_unanswered (2026-07-28 fix): no AI de
Hello Montelafootwear,
Is this the direct contact of the store owner
I want to make a quick enquiry about a product
raw
Hello Montelafootwear,
Is this the direct contact of the store owner
I want to make a quick enquiry about a product
AI note: auto-created by _backfill_orphaned_unanswered (2026-07-28 fix): no AI decision was ever recorded for this message (e.g. an agent/LLM error) -- surfaced here so it does not silently disappear from the unanswered queue. Needs a draft like any other undrafted escalate.
Mon 21 Sep
E
Ehussaingroup2026reply
↩ Hello, Thank you for reaching out to Montela Footwear. Our team currently communicates
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Sun 20 Sep
V
Victortai633reply
↩ Hello, Thank you for reaching out, yes, I am here and happy to help. Could you let me
montelafootwear.com
Hello, is someone there to attend to me?
raw
montelafootwear.com
Hello, is someone there to attend to me?
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L
Linditadumanireply×7#1022🏷 Mila – Orthopaedic Comfort Shoes for Foo
↩ Dear Lindita, I am so sorry for the delay in getting back to you, and for the frustrati
Dear Montela Footwear Customer Service,
I would like to request a return for my order #1022 which was delivered today.
Unfortunately, I am not happy with the material of the footwear, as it is not what I expected. I would therefore like to return the item for a refund.
Please could you provide me with the return instructions and return address?
Order number: #1022 Name: Lindita Dumani
Thank you for your help.
Kind regards,
Lindita Dumani
raw
Dear Montela Footwear Customer Service,
I would like to request a return for my order #1022 which was delivered today.
Unfortunately, I am not happy with the material of the footwear, as it is not what I expected. I would therefore like to return the item for a refund.
Please could you provide me with the return instructions and return address?
Order number: #1022 Name: Lindita Dumani
Thank you for your help.
Kind regards,
Lindita Dumani
> Dear Montela Footwear Customer Service,
>
> I would like to request a return for my order #1022 which was delivered today.
>
> Unfortunately, I am not happy with the material of the footwear, as it is not what I expected. I would therefore like to return the item for a refund.
>
> Please could you provide me with the return instructions and return address?
>
> Order number: #1022 Name: Lindita Dumani
>
> Thank you for your help.
>
> Kind regards,
>
> Lindita Dumani
>
>
⤷ in reply to (quoted)
> Dear Montela Footwear Customer Service,
>
> I would like to request a return for my order #1022 which was delivered today.
>
> Unfortunately, I am not happy with the material of the footwear, as it is not what I expected. I would therefore like to return the item for a refund.
>
> Please could you provide me with the return instructions and return address?
>
> Order number: #1022 Name: Lindita Dumani
>
> Thank you for your help.
>
> Kind regards,
>
> Lindita Dumani
>
>
raw
> Dear Montela Footwear Customer Service,
>
> I would like to request a return for my order #1022 which was delivered today.
>
> Unfortunately, I am not happy with the material of the footwear, as it is not what I expected. I would therefore like to return the item for a refund.
>
> Please could you provide me with the return instructions and return address?
>
> Order number: #1022 Name: Lindita Dumani
>
> Thank you for your help.
>
> Kind regards,
>
> Lindita Dumani
>
>
Dear Montela Customer Service,
I am writing to formally request a return and full refund for my order.
Product: Mila – Orthopaedic Comfort Shoes
Colour: Black
Size: UK 5 / EU 38
Order value: £49.95
Tracking number: YT2624300711557922
The shoes have been delivered, but unfortunately I am not satisfied with them and I do not wish to keep them.
I previously contacted you about returning the shoes but have not received a response.
Please provide me with the return address and full return instructions as soon as possible. I am requesting the return within your 30-day return period.
Please confirm that my return request has been received and that I will receive a refund of £49.95 to my original payment method once the shoes are returned.
I will keep the shoes unused and in their original condition while waiting for your return instructions.
I look forward to your prompt response.
Kind regards
Lindita Dumani
raw
Dear Montela Customer Service,
I am writing to formally request a return and full refund for my order.
Product: Mila – Orthopaedic Comfort Shoes
Colour: Black
Size: UK 5 / EU 38
Order value: £49.95
Tracking number: YT2624300711557922
The shoes have been delivered, but unfortunately I am not satisfied with them and I do not wish to keep them.
I previously contacted you about returning the shoes but have not received a response.
Please provide me with the return address and full return instructions as soon as possible. I am requesting the return within your 30-day return period.
Please confirm that my return request has been received and that I will receive a refund of £49.95 to my original payment method once the shoes are returned.
I will keep the shoes unused and in their original condition while waiting for your return instructions.
I look forward to your prompt response.
Kind regards
Lindita Dumani
Dear Montela Footwear Customer Service,
I would like to request a return for my order #1022 which was delivered today.
Unfortunately, I am not happy with the material of the footwear, as it is not what I expected. I would therefore like to return the item for a refund.
Please could you provide me with the return instructions and return address?
Order number: #1022 Name: Lindita Dumani
Thank you for your help.
Kind regards,
Lindita Dumani
raw
Dear Montela Footwear Customer Service,
I would like to request a return for my order #1022 which was delivered today.
Unfortunately, I am not happy with the material of the footwear, as it is not what I expected. I would therefore like to return the item for a refund.
Please could you provide me with the return instructions and return address?
Order number: #1022 Name: Lindita Dumani
Thank you for your help.
Kind regards,
Lindita Dumani
✉ Urgent -Following Up -Return request for order #1022
Dear Montela Footwear Customer Service,
I am contacting you again regarding my return request for order #1022.
I first contacted you over a week ago requesting instructions and a return address, but I have still not received any response.
I am requesting to return the footwear for a refund because I am not satisfied with the material and it is not as expected.
Please respond to this email within 48 hours with the return instructions and return address. I do not want to miss any applicable return period due to the lack of response from your customer service team.
If I do not receive a response, I will have to consider taking the matter further through the appropriate payment provider and consumer protection channels.
Order number: #1022
I look forward to your urgent response.
Kind regards
Lindita Dumani
raw
Dear Montela Footwear Customer Service,
I am contacting you again regarding my return request for order #1022.
I first contacted you over a week ago requesting instructions and a return address, but I have still not received any response.
I am requesting to return the footwear for a refund because I am not satisfied with the material and it is not as expected.
Please respond to this email within 48 hours with the return instructions and return address. I do not want to miss any applicable return period due to the lack of response from your customer service team.
If I do not receive a response, I will have to consider taking the matter further through the appropriate payment provider and consumer protection channels.
Order number: #1022
I look forward to your urgent response.
Kind regards
Lindita Dumani
> On 13 Sep 2026, at 20:09, lindita dumani <linditadumani@yahoo.co.uk> wrote:
>
>
> Dear Montela Customer Service,
>
> I am writing to formally request a return and full refund for my order.
>
> Product: Mila – Orthopaedic Comfort Shoes
> Colour: Black
> Size: UK 5 / EU 38
> Order value: £49.95
> Tracking number: YT2624300711557922
>
> The shoes have been delivered, but unfortunately I am not satisfied with them and I do not wish to keep them.
>
> I previously contacted you about returning the shoes but have not received a response.
>
> Please provide me with the return address and full return instructions as soon as possible. I am requesting the return within your 30-day return period.
>
> Please confirm that my return request has been received and that I will receive a refund of £49.95 to my original payment method once the shoes are returned.
>
> I will keep the shoes unused and in their original condition while waiting for your return instructions.
>
> I look forward to your prompt response.
>
> Kind regards
>
> Lindita Dumani
>
>
⤷ in reply to (quoted)
> On 13 Sep 2026, at 20:09, lindita dumani <linditadumani@yahoo.co.uk> wrote:
>
>
> Dear Montela Customer Service,
>
> I am writing to formally request a return and full refund for my order.
>
> Product: Mila – Orthopaedic Comfort Shoes
> Colour: Black
> Size: UK 5 / EU 38
> Order value: £49.95
> Tracking number: YT2624300711557922
>
> The shoes have been delivered, but unfortunately I am not satisfied with them and I do not wish to keep them.
>
> I previously contacted you about returning the shoes but have not received a response.
>
> Please provide me with the return address and full return instructions as soon as possible. I am requesting the return within your 30-day return period.
>
> Please confirm that my return request has been received and that I will receive a refund of £49.95 to my original payment method once the shoes are returned.
>
> I will keep the shoes unused and in their original condition while waiting for your return instructions.
>
> I look forward to your prompt response.
>
> Kind regards
>
> Lindita Dumani
>
>
raw
> On 13 Sep 2026, at 20:09, lindita dumani <linditadumani@yahoo.co.uk> wrote:
>
>
> Dear Montela Customer Service,
>
> I am writing to formally request a return and full refund for my order.
>
> Product: Mila – Orthopaedic Comfort Shoes
> Colour: Black
> Size: UK 5 / EU 38
> Order value: £49.95
> Tracking number: YT2624300711557922
>
> The shoes have been delivered, but unfortunately I am not satisfied with them and I do not wish to keep them.
>
> I previously contacted you about returning the shoes but have not received a response.
>
> Please provide me with the return address and full return instructions as soon as possible. I am requesting the return within your 30-day return period.
>
> Please confirm that my return request has been received and that I will receive a refund of £49.95 to my original payment method once the shoes are returned.
>
> I will keep the shoes unused and in their original condition while waiting for your return instructions.
>
> I look forward to your prompt response.
>
> Kind regards
>
> Lindita Dumani
>
>
✉ Fwd: Urgent follow up return request Order number: #1022
>
>
> Dear Montela Footwear Customer Service,
>
> I am following up on my previous email regarding the return of order #1022, which was delivered two weeks ago.
>
> I have not yet received a response or any return instructions. I would like to return the footwear for a refund, as the material was not as expected.
>
> Please could you confirm the return procedure and provide the return address as soon as possible?
>
> I would appreciate a prompt response so that I can arrange the return without further delay.
>
> Order number: #1022
>
> Kind regards
> Lindita Dumani
⤷ in reply to (quoted)
>
>
> Dear Montela Footwear Customer Service,
>
> I am following up on my previous email regarding the return of order #1022, which was delivered two weeks ago.
>
> I have not yet received a response or any return instructions. I would like to return the footwear for a refund, as the material was not as expected.
>
> Please could you confirm the return procedure and provide the return address as soon as possible?
>
> I would appreciate a prompt response so that I can arrange the return without further delay.
>
> Order number: #1022
>
> Kind regards
> Lindita Dumani
raw
>
>
> Dear Montela Footwear Customer Service,
>
> I am following up on my previous email regarding the return of order #1022, which was delivered two weeks ago.
>
> I have not yet received a response or any return instructions. I would like to return the footwear for a refund, as the material was not as expected.
>
> Please could you confirm the return procedure and provide the return address as soon as possible?
>
> I would appreciate a prompt response so that I can arrange the return without further delay.
>
> Order number: #1022
>
> Kind regards
> Lindita Dumani
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Sat 19 Sep
D
Davidconor Usreply
↩ Thank you so much for reaching out, and for thinking of us for a potential B2B partnersh
Would expanding into B2B sales and supplying your products in bulk to
retailers, resellers, and other businesses be something you’d be interested
in?
raw
Would expanding into B2B sales and supplying your products in bulk to
retailers, resellers, and other businesses be something you’d be interested
in?
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Fri 18 Sep
M
Maruffecommerceexpertreply
↩ Hello, Thank you for reaching out, and great question. Yes, we ship worldwide, not just
Hello, did you ship worldwide or just European countries?
raw
Hello, did you ship worldwide or just European countries?
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Wed 16 Sep
H
Hbeedigitalsdevelopmentteamreply
↩ Hi there, Thank you for reaching out, and yes, we are very much still here and active!
Tell it what to change — "you should have offered a replacement here", "use the Discord tool", "too formal, make it warmer", "revert that"…
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Tue 15 Sep
P
Primemajentoreply
↩ Hi there, Thank you for reaching out and for taking the time to flag this to us, it rea
Hi Montelafootwear you lose a lot of visitors during the checkout.
Do you know why?
raw
Hi Montelafootwear you lose a lot of visitors during the checkout.
Do you know why?
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Mon 14 Sep
B
Bayyosales8reply
↩ Hello, Thank you for reaching out, and what a lovely thing to let us know. I want to m
Hello Montelafootwear,
Am in chat with the store owner
raw
Hello Montelafootwear,
Am in chat with the store owner
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Fri 11 Sep
L
Lonejoofreply
↩ Hello, Thank you for reaching out, and I am sorry to hear you have not yet received you
Jeg har stadig ikke modtaget min bestilling fra d 25/8 2026. Hvornår kan jeg forvente at modtage min bestilling ?
Sendt fra min iPhone
raw
Jeg har stadig ikke modtaget min bestilling fra d 25/8 2026. Hvornår kan jeg forvente at modtage min bestilling ?
Sendt fra min iPhone
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Thu 10 Sep
H
Henryewesor3reply
↩ Hello, Thank you for your message, and what a thoughtful question to ask. I'm Anna, pa
Hello, are you personally handling this store or is someone else?
raw
Hello, are you personally handling this store or is someone else?
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A
Alapandededreply
↩ Hello, Thank you for reaching out to Montela Footwear. I am Anna from our Customer Care
Hi Montelafootwear,
am I speaking with the store owner?
Wanna make an enquiry about the store products?
raw
Hi Montelafootwear,
am I speaking with the store owner?
Wanna make an enquiry about the store products?
Tell AI…
Tell it what to change — "you should have offered a replacement here", "use the Discord tool", "too formal, make it warmer", "revert that"…
Schedule…
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